Privacy Policy

Effective Date: 11 May 2026

Welcome to Aan De Duin Accommodation. Your privacy is important to us, and we are committed to protecting any personal information you share with us through our website, booking forms, contact forms, or other communication channels.

1. Who We Are

Aan De Duin Accommodation provides accommodation services and related hospitality offerings.

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through the contact details provided on our website.

2. Information We Collect

We may collect the following information when you interact with our website or services:

Personal Information

Full name
Email address
Phone number
Billing information
Booking details
Special accommodation requests

Automatically Collected Information

When visiting our website, certain information may automatically be collected, including:

IP address
Browser type
Device information
Pages visited
Time spent on the website
Cookies and usage data

3. How We Use Your Information

We use your information to:

Process accommodation bookings
Respond to enquiries and requests
Provide customer support
Improve our website and services
Send booking confirmations and important updates
Comply with legal obligations
Improve marketing and website performance

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

Cookies help us:

Understand visitor behaviour
Improve website functionality
Remember user preferences
Measure advertising and marketing effectiveness

You may disable cookies through your browser settings, although some website functionality may be affected.

5. Third-Party Services

We may use trusted third-party services such as:

Payment gateways
Booking systems
Analytics services
Social media integrations
Embedded content such as videos or maps

These third parties may process limited information necessary to provide their services.

Our website may also use services provided by:

Google Analytics
YouTube embeds
Social media platforms

These services may collect information according to their own privacy policies.

6. Data Security

We take reasonable technical and organisational precautions to protect your personal information against loss, misuse, unauthorised access, disclosure, or alteration.

However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on applicable laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Object to certain processing activities
Withdraw consent where applicable

To exercise any of these rights, please contact us directly.

8. Retention of Information

We retain personal information only for as long as necessary to:

Fulfil booking and customer service obligations
Meet legal and accounting requirements
Resolve disputes
Enforce agreements

9. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of any external websites they visit.

10. Children’s Privacy

Our services are not directed toward children under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

We encourage users to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact Aan De Duin Accommodation through the contact information available on our website.

POPIA Compliance (South Africa)

Aan De Duin Accommodation aims to comply with the Protection of Personal Information Act (POPIA) of South Africa.

We process personal information responsibly, lawfully, and transparently in accordance with applicable data protection laws.